If you know me or at least follow my work and my work online, you know I often have a lot of projects happening at once. Not just with LooseKeys and the Hop Cast but with other fun personal things I’m exploring or trying. With all this going on there are times where I worry about over promising what can be delivered. Which is a terrible thing to do for yourself or your business, it just leads to stress and anger from clients.
For me, I try to be honest and keep every project in check. If I feel like I’m falling behind or I’m not going to make a date for a client, I let them know as soon as possible. Sometimes it’s hard to face the reality but the more you keep clients updated, the less likely you’re going to make them feel like you let them down. Especially when having that extra day or two is going to allow you to give them a better product then something that is slapped together for this arbitrary date.
If for some reason I did feel like I had over promised a client, I have a get it done at whatever cost attitude. I call in reinforcements, maybe a freelancer or two. I’ll sacrifice some sleep or whatever needs to happen to make sure that they don’t feel like I let them down.
Making smart decisions is the best way to avoid over promising and then paying the price.